Platform Accountability Timeline

In its inception, NHMC was founded to combat hate targeting Latinx over the airwaves. Today, so much organized hate and extremism lives online. In honoring our original mission, NHMC is deeply devoted to eliminating hate online and holding social media and video-sharing platforms accountable for their role in enabling white supremacy.

On January 6, 2021, we saw the most explicit display yet of how inaction by social media and video-sharing platforms leads to violent, deliberate attacks on our democracy. However, the attack on the Capitol was not the first time we’ve seen this happen. The El Paso Massacre in 2019, the Christchurch Massacre in 2019, the Pulse Nightclub Shooting in 2016, and so many other mass murder, violent events can be traced back to the radicalization and publication of white supremacist and extremist ideologies. Time and time again, NHMC has warned: hate online manifests into hate and violence in real life. 

Platforms like Facebook, Twitter, and Youtube must be held accountable for their continued enablement in the spread of hate, harassment, disinformation, and conspiracy theories. Our lives are at stake, and we cannot subject our communities to harm done in the name of executive privilege. In particular, social media platforms must be liable for the harm they cause and should not be able to hide behind liability shields in court when their actions lead to clear, tangible harm offline. 

September 22, 2020: Letter to Facebook

NHMC Letter to Facebook regarding their lack of policy enforcement against hate speech, public event pages to calls to arms after the Kenosha shooting, accountability in monitoring and removing hateful posts, banning all hate groups, anti-Muslim hate speech coming from head of Facebook Public Policy in India, and demanding the inclusion of Latinx in C-Suite and Board Member positions in Facebook.

November 16, 2020: Advocacy Groups Co-Sign Letter

19 Latino and non Latino advocacy groups signed on to NHMC led letter to Zuckerberg highlighting the company’s inaction and enabling the targeting of the Latinx community users with disinformation

November 17, 2020: Joint Press Release

Press release from NHMC, Free Press and CAP

November 19, 2020: Article Published

The Hill: Tech Forms fall short of misinformation targeting Latino voters 

December 16, 2020: 

NHMC, Free Press, CAP and other advocacy leaders held a meeting with Lindsay Elin, Director of External Affairs; Aaron Berman, Product Policy Manager, Misinformation in Content Distribution & Algorithm Policy Team; and Neil Potts, Director, Content Policy Team at Facebook, regarding this issue with a set of slides showing translation issues and content that is intended to incite violence and remained up despite repeated requests to remove the content, and additionally remove the account(s).

February 1, 2021: 

NHMC and coalition partners received a letter from Facebook Vice President for U.S. Policy, Kevin Martin, in response to your letter of November 19th raising concerns pertaining to content on the platform and the threat of misinformation in Spanish language

Since then, NHMC has requested a follow up meeting.

March 16, 2021: 

NHMC, along with the Real Facebook Oversight Board, Free Press, and the Center for American Progress, held a press conference on March 16, 2021 to demand Facebook take action to stop the Spanish-language crisis happening on its platform. We released our Spanish Language Disinformation Action Plan, featuring transparency and accountability demands for Facebook to take immediately.

March 25, 2021: 

We wrote a letter to the House Energy and Commerce Committee outlining our struggle with Facebook’s inaction, which was introduced to the record by Congressman Tony Cárdenas at the hearing entitled “Disinformation Nation: Social Media’s Role in Promoting Extremism and Misinformation” on March 25, 2021 at 12:00PM ET.

April 20, 2021: New Avaaz Report

https://secure.avaaz.org/campaign/en/facebook_neglect_europe_infodemic/#policy-technology-news 

    • ”Italian and French seem to be the most neglected languages. On the opposite side, Spanish is the non-English language with the highest amount of actioned content, potentially as a consequence of the media focus it had during the recent US elections and of the work of civil society groups, including Avaaz, in flagging that Spanish language misinformation was a problem” (cites to the March Guardian article about Spanish-language disinfo) 
    • But, there’s also this: “there is a difference between English and non-English content, with non-English content on average taking six more days to be labelled or removed. This means non-English speakers on Facebook waited almost one week longer than English speakers to see a label on misinformation or for the content to be removed. As we explain in the recommendations below, Facebook can fix this by being transparent with all users who have been exposed to fact-checked misinformation including through retroactive notifications.“

May 6, 2021: 

NHMC, Free Press, CAP, and other advocacy leaders held a meeting with Roy Austin, VP of Civil Rights; Cynthia Deitle, Director and Associate Counsel, Civil Rights; Abigail Sooy, Director, Community Operations and Media Digital Rights Operations, Trust & Safety; Ruchika Hodel, Program and Strategy Lead; Justine Isola, FB Head of Misinformation Policy; Ulrick Casseus, Public Policy Manager, Content Policy, regarding the #YaBasta Demands and slides of posts that still remain up despite sharing our concerns in December. 

June 7, 2021: 

NHMC STATEMENT: Facebook Two Year Trump Ban Statement https://www.nhmc.org/facebooks-two-year-ban-opens-the-door-for-future-hate-targeting-latinos/

June 8, 2021: 

NHMC OpEd: California must stand up to big tech and tackle disinformation crisis hurting Latinos most. https://www.nhmc.org/op-ed-in-the-sacramento-bee/

July 2021: 

Spanish Language Disinformation coalition continues to convene. Prepares for El Paso massacre remembrance event.

July 30, 2021: 

U.S. Senators Ben Ray Luján (D-N.M.) and Amy Klobuchar (D-Minn.) and U.S. Representative Tony Cárdenas (D-Calif.) led 23 of their colleagues in letters to tech CEOs raising the alarm over the increasing rate of Spanish and other non-English language disinformation across Facebook, Twitter, YouTube, and Nextdoor. https://www.lujan.senate.gov/press-releases/lujan-klobuchar-cardenas-lead-colleagues-urging-tech-ceos-to-combat-spanish-language-disinformation/

August 2, 2021: 

LULAC’s A Brighter Tomorrow: Remembering the Victims of the El Paso Massacre & Addressing Disinformation through Social Media https://www.youtube.com/watch?v=PUOvZy3P34c

Coalition Partners: 

  • Center for American Progress
  • Color of Change
  • Equis Labs
  • Fundamedios
  • Gpahe
  • HIP
  • Latino Justice
  • LCLAA
  • LULAC
  • Media Justice
  • Mi Familia Vota
  • NLPA
  • TransLatin@ Coalition
  • One Free Press Coalition
  • Omidyar Network
  • Ultraviolet
  • Unidos US
  • USHLI