NHMC Urges FCC to Protect Consumers from Wireless "Bill Shock"

The main purpose is to ensure that wireless customers understand their bills and are forewarned before receiving a bill that is much more expensive than their typical monthly fees. It urges the FCC to require that wireless providers warn customers when there are excessive increases in their bills, and that they disclose in a clear manner, the true cost of their services instead of how they currently market their services, which is very confusing. Commenters urge  these warnings and disclosures come in any language in which wireless providers advertise. There is a system in Europe that requires wireless providers send text messages to consumers that are about to go over their minutes. The FCC should develop a smiliar system in the U.S.  

Click here to read the full filing.
Click here to read the letter sent to the FCC in support for rules to protect consumers from “Bill Shock”. (10/7/10)
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National Hispanic Media Coalition (NHMC) is a woman-led 501(c)(3) non-profit, nonpartisan, civil and human rights organization that was founded to eliminate hate, discrimination, and racism toward Latino and marginalized communities.

We educate and increase Latino visibility from our policy work in Washington, D.C., to our media advocacy work in Hollywood, where we connect, collaborate, and create with talent within the entertainment industry.

We lead the work to eliminate online hate and disinformation across media platforms. We advocate for the Affordable Connectivity Program, Lifeline Program, Net Neutrality protections, and closing the digital divide for Latino and other marginalized communities. NHMC works in partnership with other social justice organizations to safeguard democracy in the United States of America.

NHMC is a not-for-profit, and provides equal opportunities to all individuals without regard to race, religion, national origin, disability, age, marital status, sex, sexual orientation, gender, gender identity or expression, veteran status, or any other status protected by law
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