The main purpose is to ensure that wireless customers understand their bills and are forewarned before receiving a bill that is much more expensive than their typical monthly fees. It urges the FCC to require that wireless providers warn customers when there are excessive increases in their bills, and that they disclose in a clear manner, the true cost of their services instead of how they currently market their services, which is very confusing. Commenters urge these warnings and disclosures come in any language in which wireless providers advertise. There is a system in Europe that requires wireless providers send text messages to consumers that are about to go over their minutes. The FCC should develop a smiliar system in the U.S.
National Hispanic Media Coalition (NHMC) is a woman-led 501(c)(3) non-profit civil and human rights organization that was founded to eliminate hate, discrimination, and racism toward the Latino communities.
Los Angeles, CA
Washington, DC