NHMC’s Fact Sheet: How the FCC’s Use of Title II Paved the Way for a Modernized Lifeline Program; How to File a Net Neutrality Complaint to the FCC or What Can I Do If My Internet is Acting Up?

This year the FCC voted to modernize Lifeline – finally bringing the last of its four universal service programs into the broadband age. Civil rights groups, public interest organizations, telecommunications companies, members of Congress, the Obama Administration, and many others urged the FCC to modernize Lifeline to make broadband more affordable for millions of American families. What many do not know is that the FCC’s historic 2015 Open Internet Order, and the FCC’s related 2016 court victory on the appeal of that Order in U.S. Telecom Association v. FCC, are critically important to the FCC’s move to modernize Lifeline.

How the FCC’s Use of Title II Paved the Way for a Modernized Lifeline Program:

Download the PDF file .

To effectively measure your connection speed, you should complete the test often and at various hours of the day. A summary of your connection speeds will appear at the end of the test and identify if there were any potential connection slow-downs. If the test flags a potential slow-down, this means that there is possible interference and that you should file a complaint with the FCC to report your internet provider.

How to File a Net Neutrality Complaint to the FCC or What Can I Do If My Internet is Acting Up?:

Download the PDF file .

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